Ohm Fitness Yoga Mat Lifetime Guarantee
Ohm Fitness guarantees the Ohm Yoga Mats to be free of manufacturer defects and to last a lifetime, if used and cared for properly. Should a Ohm Yoga Mat not meet Ohm Fitness’s standard of quality at the time it is received, or if it wears out from regular use under normal conditions, we will replace the product. Damage resulting from improper handling or care, post-purchase modifications, alterations, negligence, and use for a purpose other than for which it was designed, are not covered by the Ohm Fitness Guarantee.
Acceptable Criteria Covered Under the Guarantee:
- Surface imperfections, such as gouges, slices or divots found at the time of purchase before use
- Worn out or peeling top or bottom surface from regular use
- Metal hardware discoloration or distortion
Unacceptable Criteria Not Covered Under the Guarantee:
- Uneven color patterns, stains, or discoloration from use
- Creases and folds from improper handling and/or storing. It is best to hang the mats from the provided grommets, lay the mat flat or keep it loosely rolled.
- Damage from excessive amounts of water or other liquids i.e. submerging the mat under water
- Improper cleaning i.e. harsh chemicals, damage from a washing machine, vacuum cleaner, etc.
- Damage from use other than yoga or similar fitness activities
- Damage from outside elements or factors
- Normal wear and tear of prints such as fading, flaking or peeling
If you would like to request a replacement mat, please Contact Us.